Refund Policy

1. Overview

At A Touch of English Painting, we are committed to delivering high-quality painting and maintenance services. This Refund Policy explains the conditions under which refunds may be issued.

2. Service Payments

Payments made for completed services are generally non-refundable. We ensure that all work is carried out to professional standards and agreed project specifications.

3. Deposits

Some projects may require a deposit before work begins. Deposits are used to secure scheduling and purchase materials. Deposits may be refundable only if work has not yet started and no materials have been ordered.

4. Eligibility for Refunds

Refunds may be considered only in cases where:

• The service was not delivered as agreed
• The project was canceled before work began
• An error occurred on our part that cannot be corrected

5. Non-Refundable Situations

Refunds will not be issued for:

• Completed and approved work
• Change of mind after service has started
• Delays caused by customer unavailability or site access issues

6. Refund Process

If you believe you are eligible for a refund, please contact us with details of your request. We will review your case and respond as quickly as possible.

7. Contact Us

For refund-related inquiries, please contact us:

• Phone: (612) 963-0698
• Email: info@atouchofengpainting.com
• Address: 3848 Columbus Ave, Minneapolis, MN 55407